Talks to
your clients,
while you work.
Assista is a smart agent that knows your prices, services and hours. It replies to clients on Telegram and on your website naturally — like a real person. No message goes unanswered.
a month — free forever
replies in the client's
to the first customer reply
While you're busy — clients wait. And nobody likes waiting.
Three steps to your first reply
Tell us about yourself
Describe your business in your own words or pick a ready template. Add prices, services and FAQ — the agent figures out the rest.
Connect Telegram or your site
Link your bot or drop the widget on your website. No developer, in a couple of minutes.
Done — the agent replies
Clients get answers around the clock. Take any chat over anytime — the agent goes quiet.
Four things it takes off your plate
From a customer's first message to getting paid — shown in real dialogs.
Instantly — any language, any hour
Around the clock on Telegram and your website widget — no “try tomorrow, 9 to 6”. It detects the customer's language and replies in kind, using only what you've told it about the business.
Order taken: date and deposit — right away
The bot finds out what's needed and by when, and — if you've enabled it — states the deposit and payment details immediately. If the day is already full, it honestly offers another date instead of confirming an order you can't deliver.
Remembers every client — and brings them back
The bot remembers who has ordered before and recognises them next time — no need to reintroduce themselves. It sends reminders and gently reaches out to clients who've gone quiet.
You see everything — and can step in any time
Every order, booking and question lands in your Inbox, and the important ones ping you on Telegram — no need to live in the dashboard. If a customer asks for a real person, the bot hands you the chat with one button — you reply personally when you're free.
These are just the four big scenarios — see everything the agent can doPhoto catalog, group enrollment, loyalty cards and promo codes, broadcasts, intake forms — all included in every plan.Show allCollapse
Answers customers from your prices, hours, address and knowledge base — instantly, in the customer's language. If it doesn't know, it never invents: it says it'll check, sends the question to you, and remembers your answer for next time.
Naturally learns the customer's name and phone while helping — no forms, no blunt questions — and remembers them. A returning customer is recognised even a month later: greeted by name, never re-asked what's already known.
Shows products and services with prices and photos right in the chat — and picks matches for requests like “something under 300,000” or “for a birthday”. Items and prices come strictly from your catalog; nothing is invented.
Takes the order itself: items, quantity, name, phone, address — then confirms briefly. Supports date-based orders (a cake for Saturday) with a daily cap, plus prepayment: it states the amount and your details, and you mark it received in one click.
If an item is marked out of stock, the bot tells the customer honestly and immediately suggests something similar from the catalog — instead of promising what isn't there.
Shows free times from your schedule and books the client in itself — a taken slot is never offered or confirmed. The format adapts to your business: a visit time, check-in/check-out dates, a table, or an on-site call-out.
Groups and cohorts with limited seats — courses, classes, enrollment waves. The bot tracks free seats itself: it presents the groups and schedule, enrolls the client where there's room, and never overbooks a full group — it honestly offers another one.
Reminds the client 24h and 1h before their appointment — and they can ask for a custom time (“remind me 3 hours before”). After a visit or order it checks how things went, and gently reaches out to clients who've gone quiet.
Client cards (points or visit stamps — “10th visit free”) and discount promo codes. The bot logs visits itself, tells the balance on request and validates promo codes against your list, respecting usage limits — it never invents discounts.
A Telegram message to you for every new order, booking or request — and for changes and cancellations. On mornings with things due, the bot sends a short one-message summary of the day.
One message to everyone who has ever written to your bot — send it now or schedule it for later. You see how many clients it reached.
Collects a request with exactly the fields you need — area, budget, timing, event type — and saves it as one structured entry. Great where there's no usual “catalog”: lawyers, realtors, designers, movers.
Your business in numbers, zero setup: conversations, clients, orders and bookings, average rating, busiest hours and where clients come from. Fills in automatically as chats happen.
When a customer needs a human — a complaint, a refund, something unusual — the bot collects their name and contact and opens a ticket for you. With live hand-off enabled, the customer can call you right into the chat and you reply personally via “Take chat”.
When a conversation wraps up on a good note, the bot asks the customer to rate the service 1–5 stars right in the chat. Ratings collect in your stats — no third-party sites involved.
Set it up
once.
Plug in where your clients are.
The agent knows your business. New channel appears — just add it. Context, tone, knowledge travel with it.
Pricing in soum
- +Every capability included — nothing crippled
- +150 AI messages / month
- +Telegram bot and website widget
- +Orders, bookings, CRM and operator hand-off from day one
- +500 AI messages / month
- +Up to 2 bots on one account
- +Every capability included — no feature upsells
- +Running low? The bot stays on — top up with a pack
- +Telegram support
- +2,000 AI messages / month
- +Up to 5 bots — one per branch or product line
- +Team roles: managers and operators with per-bot access
- +Every capability included on every bot
- +Priority support
- +Unlimited bots and branches
- +White-glove setup: we configure the bot, catalog and flows for you
- +Custom volume — from 5,000 messages a month
- +Priority support with a dedicated contact
- +Integrations and special scenarios — discussed individually
Every capability is available on every plan — only the monthly message volume differs. Out of messages? The bot stays on — top up with a pack right in your dashboard, in a couple of clicks. Packs never expire — the balance rolls over to the next month.
Common questions
Assista is an AI agent that answers your customers in Telegram and in a widget on your site. It knows your prices, services and opening hours, takes orders and bookings, remembers customers, and hands the conversation over to you when needed.
No. You answer a few questions about your business and Assista creates and configures the Telegram bot itself. Setup takes about five minutes.
There is a free plan forever — enough to try the agent on real customers, no card required. Paid plans add more messages and bots. If you run out of messages, you can top up with a pack: it never expires and rolls over to the next month.
The agent replies in whatever language the customer wrote in — Uzbek, Russian, English and others. There is nothing to switch by hand.
Yes. At any moment you take the chat over — the agent goes quiet and you reply. You can also switch the AI off entirely for a bot and answer by hand.
It does not make things up. It says it will check, and passes the question to you — you get a notification in Telegram and answer yourself.
Stop losing
clients.
100 messages a month — free, no card. 5 minutes to launch.