Talks to
your clients,
while you work.

Assista is a smart agent that knows your prices, services and hours. It replies to clients on Telegram and on your website naturally — like a real person. No message goes unanswered.

9:41
Sweet Bakery
bot
a
Hi! Do you make birthday cakes for Saturday?9:40
Hello! Yes 🎂 Saturday is open. How many people and which flavour?9:41
8 people, chocolate with raspberry9:42
Great — 8 servings, choc-raspberry, 320 000 soum. Shall I place the order?9:43
Message
The problem

While you're busy — clients wait. And nobody likes waiting.

Questions around the clock
Clients write day and night, on weekends and holidays.
You can't always reply at once
While you work, sleep or rest, the message sits unanswered.
Slow means lost
People don't like waiting and go where they get answered faster.

Three steps to your first reply

01

Tell us about yourself

Answer a few questions about your business in your own words — we set up the agent for you. Send your price list or menu and it goes straight into the catalog.

02

Connect Telegram or your site

Link your bot or drop the widget on your website. No developer, in a couple of minutes.

03

Done — the agent replies

Clients get answers around the clock. Take any chat over anytime — the agent goes quiet.

What the agent does every day

Four things it takes off your plate

Instantly — any language, any hour

Around the clock on Telegram and your website widget — no “try tomorrow, 9 to 6”. It detects the customer's language and replies in kind, using only what you've told it about the business.

9:41
Sweet Bakery
bot
a
Salom, tort buyurtma qilsa bo'ladimi? (11:47 pm)
Albatta! Necha kishiga va qaysi kunga kerak?
Could we switch to English, please?
Of course! How many people is the cake for, and by what day?
Message
These are just the four big scenarios — see everything the agent can doPhoto catalog, group enrollment, loyalty cards and promo codes, broadcasts, intake forms.
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Answering questions

Answers customers from your prices, hours, address and knowledge base — instantly, in the customer's language. If it doesn't know, it never invents: it says it'll check, sends the question to you, and remembers your answer for next time.

Client memory (CRM)

Naturally learns the customer's name and phone while helping — no forms, no blunt questions — and remembers them. A returning customer is recognised even a month later: greeted by name, never re-asked what's already known.

Product catalog

Shows products and services with prices and photos right in the chat — and picks matches for requests like “something under 300,000” or “for a birthday”. Items and prices come strictly from your catalog; nothing is invented.

Taking orders

Takes the order itself: items, quantity, name, phone, address — then confirms briefly. Supports date-based orders (a cake for Saturday) with a daily cap, plus prepayment via your Xolis QR: it states the amount, sends the QR and reads the receipt, and you mark it received in one click.

Stock availability

If an item is marked out of stock, the bot tells the customer honestly and immediately suggests something similar from the catalog — instead of promising what isn't there.

Appointment booking

Shows free times from your schedule and books the client in itself — a taken slot is never offered or confirmed. The format adapts to your business: a visit time, check-in/check-out dates, a table, or an on-site call-out.

Groups & enrollment

Groups and cohorts with limited seats — courses, classes, enrollment waves. The bot tracks free seats itself: it presents the groups and schedule, enrolls the client where there's room, and never overbooks a full group — it honestly offers another one.

Reminders

Reminds the client 24h and 1h before their appointment — and they can ask for a custom time (“remind me 3 hours before”). After a visit or order it checks how things went, and gently reaches out to clients who've gone quiet.

Loyalty & promo codes

Client cards (points or visit stamps — “10th visit free”) and discount promo codes. The bot logs visits itself, tells the balance on request and validates promo codes against your list, respecting usage limits — it never invents discounts.

Owner notifications

A Telegram message to you for every new order, booking or request — and for changes and cancellations. On mornings with things due, the bot sends a short one-message summary of the day.

Broadcast

One message to everyone who has ever written to your bot — send it now or schedule it for later. You see how many clients it reached.

Forms & requests

Collects a request with exactly the fields you need — area, budget, timing, event type — and saves it as one structured entry. Great where there's no usual “catalog”: lawyers, realtors, designers, movers.

Analytics

Your business in numbers, zero setup: conversations, clients, orders and bookings, average rating, busiest hours and where clients come from. Fills in automatically as chats happen.

Hand-off to operator

When a customer needs a human — a complaint, a refund, something unusual — the bot collects their name and contact and opens a ticket for you. With live hand-off enabled, the customer can call you right into the chat and you reply personally via “Take chat”.

Reviews & ratings

After a purchase or a visit, the bot asks the customer to rate it 1–5 stars and add a few words. Reviews collect in the “Reviews” section, and you're notified right away about low ratings — no third-party sites involved.

One agent — two channels

Set it up
once.
Plug in where your clients are.

Telegram
Live now
Website widget
Live now

Pricing in soum

Start
Try your AI employee on real customers
0soum / month
  • +Every capability included — nothing crippled
  • +150 AI messages / month
  • +Owner assistant: 150 messages / month
  • +Telegram bot and website widget
  • +Orders, bookings, CRM and operator hand-off from day one
Start free
● Recommended
Basic
For an active small business
119 000soum / month
  • +300 AI messages / month
  • +Unlimited bots
  • +Owner assistant: 150 messages / month
  • +Every capability included — no feature upsells
  • +Telegram support
Choose Basic
Pro
For a growing business with a team
399 000soum / month
  • +1,000 AI messages / month
  • +Unlimited bots — one per branch or product line
  • +Owner assistant: 300 messages / month
  • +Team roles: managers and operators with per-bot access
  • +Every capability included on every bot
  • +Priority support
Choose Pro
Business
Chains, branches and special needs
on request
  • +Unlimited bots and branches
  • +White-glove setup: we configure the bot, catalog and flows for you
  • +Custom volume — from 5,000 messages a month
  • +Priority support with a dedicated contact
  • +Integrations and special scenarios — discussed individually

Common questions

Assista is an AI agent that answers your customers in Telegram and in a widget on your site. It knows your prices, services and opening hours, takes orders and bookings, remembers customers, and hands the conversation over to you when needed.

Stop losing
clients.

Free forever. No card required.